Small Business Online Presence

What era could be better than today’s digital age, when small businesses can promote themselves globally without investing a fortune?

The Small business online presence is becoming more important than ever.

Brands, enterprises, and even solopreneurs invest time, effort, and money to build online presence.

The reasons are obvious: most consumers prefer searching for products and services online instead of visiting in person.

Thanks to the internet's founder, it is easier for us to access information in just a few clicks.

But before anything else, it is also important to know that small business struggle with online presence due to fierce competition. However, it does not mean you cannot successfully build an online presence for your small business.

Before diving into how to create online presence, it is important to know what online presence means.

What Does Online Presence Mean

Contrary to the belief, online presence means making a website, creating social profiles, and sharing content.

However, online presence is not just about creating a fancy website, adding content, and sharing it on social media.

Online presence includes all the entities that a business owns on the internet, whether it be content, videos, forums, social media, SEM, online directories, mobile and web apps, web design, infographics, and so much more.

It can be in any form or any medium where users interact with your business. But the idea behind creating an online presence is to be in front of billions of people searching for solutions in the form of products or services.

Digital presence for online businesses in today’s digital era is no less than a money-making machine. As billions of searches are performed daily, you cannot afford to miss your online presence.

Let’s talk about some of the statistics revealing how an online presence for small businesses can benefit them.

Online Business Statistics 2022

Online Business Stats

Benefits of Online Presence for Small Business

Digital presence for small businesses is not because everyone is doing and so should you.

As we have seen in the statistics previously, 92% of consumers visit business websites, not just for the sake of purchase.

Consumers visit websites to gain more information about businesses, products, and services offered and check existing customer reviews.  

Due to digital presence, most small businesses have scaled up to multimillion-dollar companies over the years.

So how could you benefit from digital presence as a small business?

Let’s take a look at some of the benefits of online presence for small businesses in 2023 and beyond.

Starting Cost is Low

Unlike traditional marketing and business, online businesses can be started at a minimum cost.

Imagine opening an electronic store near your area selling smart devices, home appliances, and other tech gadgets. Firstly you need to rent a place where you could showcase your products.

Once you have set up the store, you need to hire human resources to manage various departments, from sales to inventory management and handling accounts.

Don’t forget to add other utilities such as electricity, internet, and other bills. Marketing and promotion are yet to be done. Roughly calculate the cost and see how expenses would go up, up, and beyond your reach.

Now imagine building your online presence for your small business.

Unless you are not going for paid ads, most of the marketing can be done for free.

For instance, creating a Facebook page for your business, an Instagram account to reach the target audience, or sharing pins on Pinterest to promote your business are all free.

You only need to pay for buying a domain and hosting for your website. If you could single-handedly manage it, you don't even need to incur extra costs to hire someone to manage and look after your website.

The same goes for social media marketing, email marketing, and Search Engine Optimization. Many small businesses developed during the COVID-19 pandemic, and that too with the power of digital and online presence.

Market Reach Expands Globally

Online presence for small business comes with many benefits, which includes global reach.

Once you set up your business online, it frees you from geographical constraints. As the world has transformed into a global village, an online presence allows you to break the shackles of borders.

It allows you to reach a target audience globally, whether it be related to consumer products or services.

However, to reach the target audience globally, you need to increase your web presence across different platforms such as forums, directories, social media, and Web 3.0. Unlike traditional businesses, online businesses allow everyone to access your products/services 24/7.

Moreover, you don’t need to have a physical location to start an online business, but surely need to build credibility and trust among the global audience.

It could never be done without promoting yourself on platforms where your target audience is waiting for a solution.

Promoting to Right Audience

Unlike traditional marketing for small businesses, digital marketing works differently. You can try and test different strategies to look for results that bring maximum output.

For instance, if you use the traditional method, you might promote your product/service using telemarketing, flyers, brochures, and giveaways.

Once you invest money, there is no looking back.

Just take the example of printing thousands of flyers and brochures without knowing how well it works and whether your target audience got the message or not.

Printing and distributing flyers and brochures require some cost, which cannot be taken back. Digital marketing is way different than traditional marketing.

Whether you are a startup or an established business, you can try and test different strategies for a specific time.

You can adopt other methods and platforms if one strategy fails to reach your target audience. That too without blowing your money all at once.

Here are a few ways to reach out to potential customers through an online presence. 

Stunning Website 

Creating a stunning website is the cornerstone and first step towards reaching out your potential customers. 

Surprisingly, one out of three small businesses doesn’t have its own website.


A website is just like a store in the locality selling products that cater to consumers’ needs. 

However, your website cannot be found anywhere on the web unless you don’t optimize your web copies and blogs with target keywords. 

A website needs to stay updated and fresh with content to inform readers and convert them into leads. 

Social Media Presence

Having a social media presence and a cool website helps reach potential customers. 

A study found that when businesses engage customers on social media, the shopper will spend 19% more than the average customer


Social media is free to use unless you go for paid campaigns. 

Make sure to regularly feed your social media with relevant content to engage and reach a wider target audience. 

Moreover, staying active on social media and engaging with followers will increase your chances of turning followers into leads. 

But remember that not every social media platform is suitable for all types of businesses. 

For instance, if you offer home decor services, the best platform would be Instagram and Pinterest rather than Twitter or LinkedIn. 

Create Content regularly 

Content can be created in many forms, including blogs, podcasts, videos, online brochures, and eBooks. 

If you want to reach your target customers, creating content frequently will help you do so. 

The purpose of creating content is to keep your audience updated and informed about your offerings. 

Whether it be a digital marketing solution, cloud storage, or any SaaS product, you can increase user engagement and convert them by providing the information they want. 

For instance, if you are writing blogs on your website, you can talk about what the audience faces problems and how your product/service can help them. 

Moreover, a detailed short video explaining your product/service would likely reach millions and convert hundreds of customers. 

But creating content is not enough unless you don’t include a call to action button. 

Don’t leave your target audience wandering around your website or social media platforms to purchase the product or simply look into details about it. 

The Money is in the List - Grow Your Subscribers 

Once potential customers land on your website and find it relevant to their problems, they might not visit it again or simply forget after a while. 

Keep in touch with them by asking them to fill up the form and signup for a newsletter to get the latest updates. 

One of the most effective ways to grow your subscriber list is to give a free eBook solution to their pain points. 

Once they sign up, use the contact information to feed them with the latest updates about your products/services, new features, and other relevant information. 

However, don’t let the subscribers unsubscribe from your list by sending them too many emails. 

Once you have collected the visitors' information, they might convert in the future, if not now. 

Paid Advertisement

In the early days, don’t expect to drive massive traffic and attract the audience on a large scale. 

Much effort and time is required to get to the position, as SEO strategy would take several months to show results. 

However, there is no need to worry as you can also go for a paid advertisement to gain early traction and a few sales through paid advertisement. 

It is highly effective if you want to gain traction early on without spending time. 

Google, Bing, Facebook, and other platforms offer you paid advertisement platforms to promote your product/service to the targeted audience. 

Guest Posting 

Guest posting is another way to reach your target audience. 

Find niche-specific websites related to your business, contact their owners, and ask them to place your link on their website. 

However, in doing so, you first need to find out the amount of traffic they are getting and from which region the traffic is driven. 

For instance, if your target is in the United States, whereas the webmaster’s website is driving traffic mainly from Nigeria, there is no use. 

Some webmasters would charge a nominal fee, while other websites like Forbes and Huffington Post would charge from a few hundred to a thousand dollars. 

Find out what suits your budget and how much the website is worth bargaining for. 

Users Feel More Connected

What can be more important for a business and customers to stay connected with each other?

Customers love to engage with brands to know more about the business and its offerings. Whereas businesses that are just building up would find it helpful to know more about what customers need.

But remember that it is impossible without picking the right online platforms where hungry customers are looking for solutions.

The best part is you can address your customers' queries without additionally investing in support.

Convenience and Flexibility

The convenience of digital presence is well-known to everyone. No matter what type of business you are operating, a digital presence will allow you to provide ease, flexibility, and convenience to customers.

From getting business information to buying products or services, your website is always open to access around the year 24/7, and similarly, your other platforms. For instance, if you are running a website selling digital and SaaS products, your customers can purchase anytime from any part of the world.

According to statistics, 60 percent of smartphone users have directly contacted businesses through the click-to-call option.


The numbers say it all, and even if the customers do not purchase anything, you are at least found by them.

Scaling Up the Business

Taking your business online allows you to reach the masses globally, along with reduced cost, increased credibility, and great convenience.

All of these factors lead to huge potential for your business to scale up.

For instance, if you were focusing on a website for your business promotion and got a good response, the next step would be to look for other online platforms and techniques such as video marketing, social media marketing, and Search Engine Marketing.

Even if you are handling brick-and-mortar stores side by side, the potential to grow and scale your business becomes higher.

However, you need to adopt the right small business online presence strategy to reap the fruit.

What Makes a Good Online Presence?

We have seen the benefits of online presence for small businesses in the previous section. You have made a website and social media profiles and listed your business in online directories.

Is this enough to help your business increase revenue and scale up in the near future?

The answer is “No.”

Simply putting your website online and making social profiles is not enough. In fact, the competition is growing with each passing day, and your business might be lost in the buzz of millions of other voices.

What makes a good online presence, or simply how to evaluate your online business presence?

Here’s what makes a good online presence.

Increase in Traffic to Your Website

A good online presence can be determined by the traffic you get on your website.

There are free and paid tools to help you analyze your website’s performance.

Google Analytics is far better than any paid tool because it allows you to track website visitors, how they land on your page and their interaction on the website.

If you are targeting people from a specific country, Google Analytics will also help you track it. Moreover, Google Analytics also allows you to track devices used to access your website.

You can even customize Google analytics by setting goals, trackers, and other events.

Social Media Reach and Performance

Digital presence is incomplete without social media.

As most people spend most of their time on social media, you can’t miss the opportunity to grab their attention and convert them.

When tracking your online presence, looking for what social media channels you choose is vital.

For instance, if you are selling SaaS products or any other business-related services, LinkedIn and Twitter are the best instead of TikTok or Pinterest.

Once you have created profiles on social media, check the frequency of sharing posts, how users interact, the number of likes, shares, and comments will determine the engagement level. However, if you want to gain deeper insight, you need to compare it with your competitors and see how good your social media performance is.

Organic social media reach and engagement will be key factors in determining how well your social media strategy works.

Ranking of Keywords and Visibility on Search Engines  

The importance of having a website for small businesses cannot be undermined.

But creating a fancy website without optimizing it with target keywords will bring no results.

If these numbers show an upward trend, your website presence is good enough to make an impact. 

However, you need to know the difference between low-quality traffic and high-quality traffic. 

For instance, if you are driving loads of traffic through irrelevant keywords to your business, it is no use. 

In comparison, if your website traffic is low, but the keywords are highly relevant and match search intent, you will likely convert those visitors into leads. 

Make sure that the content you publish is optimized with keywords based on search intent. 

Try to figure out keywords that match search intent and people frequently ask. 

Here’s how to distinguish between high-quality traffic and low-quality traffic. 

High-Quality Traffic 

Whereas low-quality traffic will turn off the visitor, with no chance of conversion, and will not buy the product in the future. 

High-quality traffic to your website is driven through highly relevant keywords. 

Make sure to optimize your pages, blogs, meta tags, headings, and alt text with relevant keywords. 

Moreover, you also need to alter keywords based on demographics, criteria, and location to appeal masses. 

Picking the right keywords for your website that drive quality traffic takes a lot of time. 

Instead of randomly picking the keywords that drive low-quality traffic, take your time and pick only keywords that match user intent. 

Choose the right keywords if the keyword volume is low and competitive.  

Track Mentions of Your Business

A good digital presence is all about how many people are informed about your business.

For instance, if you offer an SEO tool to help webmasters and digital marketers, make sure to look on different social platforms like Facebook and Twitter, like Quora and Reddit, for mentions.

The more the popularity of your product, the better your online presence is. You can also check what consumers say about your business and its offerings.

Note down all the negative and positive feedback to better understand your future plans.

How to Setup Small business Online Presence?

Whether it be small or big business, you need to ensure devising an online presence management strategy for better reach.

It all starts with building a website, creating a content strategy, implementing best SEO practices, and so much more.

As a startup, you need to start everything from scratch; it feels quite intimidating.

Initially, you might scuffle just like any other small business struggle with online presence.

But that does not mean you should not take your first step. If you are serious about your small business's digital presence, here’s how to do it rightly.

Build a Website

Online presence management for small business starts with a website. Nowadays, building a website does not require you to learn complex coding or language.

With a few simple clicks, you can install Content Management System like WordPress on your website.

Moreover, you can pick from thousands of easily customizable themes according to your requirements. 

A clean, minimalistic, easy-to-navigate, and responsive website is what attracts users.

Visitors looking for a quick solution will not spend much time navigating your website to find the desired page, product, or contact info.

A good website is responsive, clean, user-friendly that is pleasing to the eyes, and offers a seamless experience, people love to explore and navigate.

However, before anything else, you must buy a domain and hosting plan to build your website. If you are unsure how to do it, you can watch tutorials on YouTube to get started.

NameCheap, GoDaddy, Hostinger, InMotion Hosting, and BlueHost are a few of the websites to buy a domain and hosting for your website. 

Choose a theme that well matches your business offerings.

You can take ideas from your competitor or similar websites.

Most small business owners are of the wrong belief that if they are not selling products online, there is no need to have a website.

It’s not the case because, in the digital era, showing your presence is the most important part.

However, if you have a brick-and-mortar store, you need to develop your website to share contact info, services, and other relevant information.

Hiring Web Design Agency

When a visitor accesses your website, it is similar to entering brick and mortar store.

The more appealing the look is, the likelihood of spending more time will increase.

When it comes to website design, you cannot put it behind and let it go just to avoid hiring a web design agency.

However, hiring a web design agency for website design and development services is not less than investing in something profitable.

Here’s how hiring a web design agency helps you in boosting your website’s performance.

Custom Design for Deeper Understanding

Every small business online operates differently, which requires you to create a website that matches your goals.

Hiring a web design agency will help you develop a user-friendly website that engages visitors and make them stay longer.

The more time they spend, the better they learn about your company and its products/services.

In addition, your website is your brand voice that must create a long-lasting impression on customers.

That is where a web design agency makes it possible by creating a stunning design, meaningful logo, and aesthetic feel.

Helps in Search Engine Rankings

SEO is not about picking the right keywords, creating backlinks, and keeping your website fresh and updated.

It’s also creating a user-friendly design to help visitors navigate seamlessly.

And if the website’s speed takes time to load, it might affect your rankings.

That is where a web design agency comes to the rescue and helps design a website that is super-fast and easy to navigate for anyone.

Web Design Agency Makes a Website Responsive

A responsive website means that people can access websites on the go on their smartphones.

As most website traffic comes from tablets and smartphones, an unresponsive design could lead to missing out on a major chunk of traffic.

A web design agency will help you design your business website that can seamlessly be accessed on all devices.

Moreover, a responsive website plays an important role in boosting your website’s traffic and ranking, leading to better SEO.

Stay on Top of Competitors

While researching, the chances are visitors will access your competitor’s website.

To stay on top of competitors and attract visitors to take action, you need to make a long-lasting impression to convert them into leads.

Hiring a web design agency will help you develop and design your website from scratch or revamp the existing one to improve the experience.

Staying on top of your competitors and leaving a long-lasting impression is only possible if you hire a professional web design agency.

Focus on SEO when Building Your Website

Search Engine Optimization or SEO goes hand in hand when building your online presence.

If the term ‘SEO’ is alien to you, it is a process of optimizing your website with keywords to rank on the top of Google searches.

It all starts with keyword research as we have mentioned previously.

After you have extracted your keywords, write blogs and optimize it with relevant keywords.

Keep in mind that some keywords are good to use in your blog while others are to be optimized on different pages, including the service page, portfolio, the home page, or other categories. 

However, make sure not to over-optimize it because Google considers it spam.

SEO has two main parts:

On-page SEO includes:

Off-Page SEO includes:

SEO is changing rapidly due to Google’s algorithm update released after a few months or sometimes weeks. Yes, it requires you to put effort every day, but once you hit the nail right, you can’t imagine how beneficial it would be.

Once your keywords start to rank on top search results, your small business online presence will be felt within days if not weeks.

If you cannot learn SEO, you can outsource SEO services to an agency or hire someone as a freelancer or in-house to gain online business visibility.

Get Active on Social Media

Social media is widely used by millions of people across the globe, including USA, UK, Australia, and Canada.

If you want to build a strong online presence, you need to be active on social networks.

A study by Statista reveals that there are approximately 233 million social media users.

Whereas according to the report by Manifest, 74% of consumers follow brands on social media and 96% users interact with brands over social media.

It is not compulsory to have an account on every social site.

Make sure to do some research and find where your target audience is.

The best approach is to look for your competitor’s social media platforms and get an idea.

How TikTok is Beneficial for Small Businesses

One of the highly popular social media platforms that has not only entertained youth and teenagers but also benefited many big and small businesses. 

TikTok is one of the most popular social media platforms offering businesses and consumers a way to connect with each other.

Small businesses can connect and engage with their target audience with short and enticing video clips.

Especially if you are running an ecommerce store, TikTok will be the best platform to showcase your products.

TikTok is no less popular than Facebook, YouTube, and other social media platforms.

There are almost 1 billion active users on TikTok, which means you can catch the eyes of thousands, if not millions, of potential buyers.

As you might have scrolled through different TikTok videos, where brands display their product by showing unique features, unboxing products, or offering huge discounts.

It allows you to market in front of millions for free and convert them.

Another great advantage of showing your presence on TikTok is its engagement level.

An average user spends approximately 858 minutes per month, which is increasing with each passing year.

With so many users actively using TikTok, you can ensure high brand engagement. 

If you have not utilized TikTok for your business benefit, start today and see how big your business grows. 

Why Your Business Should not be on All Social Media Platforms

Many small businesses think that setting foot on every social media platform will help them drive more customers and increase engagement. 

However, it comes down to quality over quantity. 

Take an example of social media platform where your target audience is far from missing. 

How would you expect to have an impact on your sales and engagement?

However, if the social media platform is picked rightly after analyzing different factors, you are likely to save time and effort. 

Here are a few reasons not to be on every social media platform 

Create a Profile on All Local Directories

Whenever you are in search of a plumber or electrician near your area, what’s the first thing you do?

You simply go to directories like Yelp or Yellow Pages to find service providers in your area. It will be a surprising fact for you that Yelp gets 178 Million visits every month. 

Moreover, Alexa and Siri also use Yelp information to give answers especially related to local searches. Creating profiles on local directories will help you to increase your brand’s visibility among thousands of people.

If you are offering solutions in a particular region, make sure to take advantage of local directories, particularly Yelp. These local directories offer you free listing to boost your presence online and reach your target audience.

Most directories also offer paid promotions to display your services on top of the list.

Create Google Map Profile

86% of customers search Google Maps before visiting a business

Whenever you are searching for some product or service, you would either directly enter the name of the company on Google or search for relevant keywords.

On entering the company's name, you will come up with a dialog box showing directions, phone number, and website. You must also list your business on Google Maps to claim your profile and edit information accordingly.

Moreover, by adding your business address on Google Map Profile, you will appear in search results, whenever someone is trying to find a business near their area.

Another great benefit of creating a profile is that your customers can add reviews, which helps know your weaknesses and strengths.

Lastly, creating a Google Map Profile increases your website’s SEO, which helps your target audience know more about you.

Get Reviews

You small business online presence is now reaping fruitful rewards. People are much aware of your brand and the solutions you are offering.

You need to get some reviews to add extra topping to your business’s credibility and trustworthiness.

How can you get reviews for your small business online?

The answer is by contacting webmasters and bloggers to write detailed review about your products and services.

It might cost you money, but these reviews will be helpful in getting more customers in the future. Moreover, you can also ask your existing customers to give a review on social media, local directory, or Google Map Profile.

Most people would be reluctant to write reviews, but no need to worry. You can offer a free giveaway such as digital downloads, a free extended trial, an eBook, or any other gift that would motivate them to leave a review.

Get Video Testimonials

Building trust among your target audience is hard.

No one would ever buy your product or service unless they get some validation.

Video testimonials are highly recommended to create a deeper and more emotional appeal for your business.  

According to the study, 92% of the consumers said that they look for testimonials before making a purchase decision.


While 70% of participants in the study said that video testimonials build greater trust in specific business.


To get video testimonials, you can either ask your existing customer to do a favor.

Or you can invite your customer to give an interview and talk about your business and its impact.

Once you have recorded the testimonial or interview, distribute it across platforms, including YouTube, Vimeo, and social media platforms.

Another great way is to run an ad on social media about the testimonial given by your customer.

How to Improve Online Business Presence

Up till now you have done much of the work to build your business presence online.

But the fact is you need to improve it day in and day out to stand ahead of competitors and improve your position on Google.

Here’s all you need to know how to improve online business presence after you have set up your small business.

Is Your Website Driving Traffic?

After setting up your website and writing few blogs, don’t expect to see a huge spike in traffic. 

Wait for a while, since Google takes time to crawl your website and index pages. 

After a month or two, if Google Analytics is showing an upward spike, it’s a sign that your strategies are working well.

However, if your website’s traffic is stagnant or declining, you need to write more SEO-optimized blogs, tweak your web copies, increase backlinks, and share more.

In addition, track your website’s overall performance, such as site speed, crawl errors, non-indexed pages, and so on.

You can improve your online business presence on search engines by doing all the aforementioned steps.

Reach New Customers with Ads

Your SEO efforts are showing positive results.

Keywords are ranking in top positions, traffic is increasing, and social engagement is on the rise, but they are still not getting enough customers.

Don’t worry; if you want to reach your target audience more quickly, you can always run paid ads on Google, social media, and other platforms.

 Social Media Ads

Social media platforms like Facebook, Instagram, and YouTube allow you to run targeted ads to attract more customers.

It not only brings more customers but also increases your brand awareness, improves brand loyalty, increases leads for your business, and provides useful data.

As discussed earlier, social media is used by millions of people worldwide.

Paid ads on social media will help you reach your target audience at a large scale without spending much.

Instead of waiting for organic results and engagements, you can try paid advertisements on social media to gain more visibility among potential customers.

Google Ads

Problem finding new customers or increasing your brand’s visibility?

Don’t worry, Google Ads is there to help you reach your target audience without waiting for long.

You can run a Google ad campaign if you are struggling with organic results and increasing your business visibility online.

But to make it effective, make sure to target keywords that people in the region search.

If not done rightly, Google ads campaign would leave you with an empty bank account.

So don’t waste your money; hire an expert to get the job done.

The campaign is highly effective, if you want to gain more visibility in less time or you want to drive more sales at specific times of the year.

Start Building an Email List

One of the best ways to build an online presence for a small business is to develop and grow your email list.

An email list will help you stay connected with your current customers and engage your potential customers on a monthly or weekly basis.

To develop your email list, you need to create gated content that users need to sign up to receive. Moreover, you can also create an opt-in form on your website where readers can sign up to receive notifications whenever you share something new.

Some of the best email marketing tools include HubSpot, MailChimp, GetResponse, and many more.

Leverage the Power of Short-Form Content

55% of Visitors Read Your Articles For 15 Seconds or Less

Short-form content is concise, to the point, and addresses the pain points or solutions people are looking for.

It is not only limited to writing blog posts, but also includes short videos, a presentation, infographics, or Facebook/Instagram reels.

Short-form content is easy to consume; normally, people have short attention spans. Make sure you are not wasting opportunities available at your disposal and do more in less.

Whatever benefits your customers/audience, it would help you gain more engagement and visibility across all platforms.

Bottom Line - small business online presence

How to gain an online presence for small businesses in the digital age is somewhat challenging and competitive. 

In this article, we have answered questions in a concise manner to help you get an overview of why it is important for small businesses to show online presence. 

Moreover, we have discussed ways to increase web presence and what a good online presence looks like. 

Make sure to start your web presence by building a website and updating it frequently by writing blogs to gain traffic organically. 

After that, when you have set up your website, go for social media, video marketing, and local directories to gain visibility among potential customers. In short, all you need to know about small business online presence.

Don’t invest or waste money on promoting your small business through ads.

The Key Marketing Terms to Know for 2022-2023

Marketing plays a pivotal role in the success or failure of any business. The better and more strategic it is, the more the chances of success.

On the contrary, if the business fails to plan and deploy marketing strategies correctly, it might end up packing the business soon.

Keeping yourself up-to-date with marketing jargon and key marketing terms is important in today's digital age. Unless you rely solely on offline business and traditional marketing techniques, learn common marketing terms to keep yourself abreast.

The year 2022 is about to end and to stay ahead of competitors in 2023, you need to keep yourself updated about marketing terms and concepts.

Let’s dive straight into some of the common marketing terms to know in 2023-2024.

Basic Marketing Terms

Firstly it is important to shed some light on basic marketing terms commonly used, whether digital marketing or traditional marketing.

Brand Identity

Brand identity is representative of your brand’s personality and positioning and tops the marketing terms list. It includes everything from the value of your brand to how you communicate your product and what your customers feel when interacting with it.

It helps customers differentiate your brand from the rest of your competitors. Some examples of brand identity elements include brand name, logo, graphics and images, color scheme, typography, tone and voice, jingles, slogans, and catchphrases.

Customer Satisfaction

Customer satisfaction is the common term used in marketing. It determines the level of customer expectation by using a company's product or service.

Simply put, it determines whether customers feel content after using the company’s product or service. 

Whether you have gone completely digital or relying solely on a traditional business and marketing model, customer satisfaction is the core of your brand’s long-term success.

Customer Retention

Customer retention refers to the amount of customer loyalty or how often the client returns to the brand to purchase a product/service.

Around 18% of businesses focus on customer retention, while 44% focus on customer acquisition.

Factors leading to high or low customer retention include customer experience, customer support, product/service variety, and advertisement channels.

Brand Image

Unlike brand identity, you can’t take control of brand image. It is how customers recognize your company, products, or services. But keep in mind that brand image is not always related to buying of products or services.

Sometimes brand image tarnishes over time due to poor customer support or failure to leverage features rivals offer. A good brand image attracts new customers, introduces new products easily, and improves customer relationships.

Buyer Persona

The buyer persona is a fictional representation of your target audience that addresses their pain points and solutions. Its purpose is to help content creators to develop content around the target audience and provide personalized solutions.

Developing a buyer persona allows you to increase customers, boost brand awareness, and grow your sales.

Buyer persona in digital marketing accounts for over 90% of the company’s sales.

Customer Lifetime Value

Customer lifetime value is the expected amount of money a customer will spend on your product or service.

The customer lifetime value formula can help you calculate CLV:

Customer lifetime Value= Average Total Order Amount x Average number of purchases per year x retention rate.

Brand Positioning

Brand positioning is the process of placing your brand in the minds of your customers and differentiating from your competitors. 

It allows you to set your brand apart from the rest by communicating with the customers what they will get and differentiating you from all other products/services. Brand positioning examples include Coca-Cola, which has been serving customers with soda for 125 years.

Moreover, brand positioning also sets us apart from the rest by bringing joy, happiness, sharing, and friendship to be in a better position.

Another example of brand positioning is Apple, setting a benchmark for companies related to technology and smart devices.

Digital Marketing Terms Glossary to Know In 2023-2024

Digital marketing needs no introduction as it is being adopted by businesses to reach the greater target audience and increase revenue.  

However, some marketers might not be aware of all digital marketing terms due to their extensiveness and enormity.

Let’s briefly explain digital marketing terms to know in 2023-2024.

A/B Tests

Digital marketers use A/B tests to figure out which of the two variants performs better. Some examples of A/B tests include email marketing campaigns, social posts, landing pages, or display ads.

While performing A/B tests, half of the audience receives the first version, whereas the second half receives the second version.

The performance is measured based on conversion rate, including completion of the form, product checkout, and percentage of clicks.

Abandoned Cart

Common marketing terminology used extensively in eCommerce is abandoned cart.

An abandoned cart is a term used when a user adds a product to a cart but does not checkout to complete the buying process.

The reason might vary, such as higher cost compared to other stores or the customer is not satisfied with the product's price.

Most e-commerce platforms like Ali Express send personalized email alerts the shoppers to complete the checkout process.

Affiliate Marketing

You might have heard of this term while browsing websites and researching how to start an online business.

Affiliate marketing is the process where a webmaster or content creator promotes the products/services of a vendor and earns a commission when someone purchases from the unique affiliate link.

Affiliate marketing allows you to earn money without having an inventory or creating a product/service from scratch. You can start working on affiliate marketing right now. 

All it requires is the cost of domain and hosting, which will be no more than $50-$100 per year.

However, if you want to use the premium theme in your affiliate website, your cost would increase, but at the start, you can start using free ones.

Some of the biggest and most renowned affiliate programs include Clickbank, Amazon Associates, Rakuten, and ShareaSale.


AdSense is a program by Google that allows publishers to earn revenue by displaying ads on their websites. The ads can be in the form of video, text, or images.

If you are new to blogging or digital marketing and thinking of earning passive income by displaying ads, AdSense is a viable option.

The pay rates differ from one ad to another and depend on pay per click basis.

Alt Text

Alt Text, also known as alternative text, is the text that is displayed when you hover your mouse over the image.

The text is written in the HTML code of the web page to help users know what’s in the image if the image is not shown. The purpose of Alt text is to serve people with low vision or blindness.

While in some cases, users might turn to images to load web pages faster.


Backlinks are the links to your website from other websites, also known as inbound links.

These links are created for the purpose of driving traffic from high-authority websites with massive traffic.

Quality and relevant backlinks play a major role in ranking on top of Google as it signals the popularity of your website.


The term blog is somewhat known to everyone these days because most of them own it.

However, to make it clear, a blog is a short form of a weblog, a journal where writers share their knowledge, thoughts, and experience.

The blog is a great way to generate organic traffic, provided that it is optimized with keywords.

For instance, Search Engine Journal publishes blogs on various fields of digital marketing, such as SEO, content marketing, social media, and many more.

The purpose is to share knowledge with the readers and generate traffic to the website.

A company that has launched a new SaaS product will inform readers about what its product does and how it could benefit them.

Bounce Rate

Bounce rate is the percentage of visitors to your website who, without taking action, such as buying a product/service, clicking on the link, or navigating to other pages, leave your site.

It is also one of Google’s ranking factors. The study has revealed that bounce rate was directly associated with Google’s first-page ranking.

A high bounce rate means you need to tweak your website to enhance user experience.

Search Engine Optimization (SEO)

SEO or Search Engine Optimization is the process of improving a website’s visibility against keywords (Search queries) and, as a result, driving more traffic to it.

To gain more visibility, you need to consider improving the following elements:

According to BrightEdge, 68% of online experiences start with a search engine.

While 53.3% of website traffic comes from organic search.

Two major types of SEO include:

1.    On-Page SEO

2.    Off-Page SEO

On-page SEO involves many components, such as Meta Tags, keyword optimization, alt tags, keywords, geotargeting, site speed, responsive design, and URL structure.

While off-page SEO involves backlinks, social signals, branded searches, E-A-T, and reputation signals.


The keyword is a word visitors, or customers search on search engines to get the desired answer or results. Typically, keywords are optimized in the blogs and web copies so that search engines can filter the results against the keyword when typed in by visitors.

For instance, if you wish to buy Christmas gifts for kids, your query will be to buy Christmas gifts for kids.

Google or any other search engine will show websites targeting the keyword in their blogs or web copy, but not all of them will show on top.

The reasons are plenty, and a few of them are content optimization, website structure, on-page and off-page SEO, and keyword competition.

Keyword Density

Keyword density is the frequency of keywords used on a single page.

For instance, if your keyword is best Android Apps 2023 and the number of words written is 1500 while the keyword is used 5 times.

Keyword Density = Number of Times Keyword Used/ Total Number of Words X 100

In this case keyword density will be = 5/1500*100 = 0.3%

Using the same keywords multiple times is a great way to gain search rankings.

However, overstuffing of keywords should be avoided. Otherwise, it may be considered as spam by Google. 

Back in 2011, keyword stuffing was used as a means to gain a top position on Google. Webmasters used to overstuff websites with keywords and gained instant results.

But with the passage of time and Google’s update, it was considered spam and not more than 2% is allowed.

Search Engine Marketing (SEM)

Unlike Search Engine Optimization, which drives traffic organically without paying, SEM involves business marketing through paid advertisement.

The advertisements are served on different websites and online platforms according to a location in the form of text, image, or video.

It is a great opportunity for marketers to show products or services to target audiences ready to buy products/services without looking for further information.

Search Engine Result Page (SERP)

The search Engine Result Page, as the name suggests, is the page displayed by the search engine against a user’s query.

SERP not only includes organic search results but also comprises PPC ads. Normally paid ads are displayed on top of organic search results.

While the advertisers who have paid higher costs to display ads are shown relatively on top of other paid ads. Over time, the SERP is becoming highly complex due to the launch of schema markup.

For instance, if you look for the best restaurants near your area, you will find search results displaying important information on SERPs such as contact details, websites, and other relevant information.

Sitemap XML

Sitemap XML is another term used normally by webmasters, and you should also know if you are going to launch your website.

Sitemap XML is a list of pages on your website that are written in markup language that search engines should index.  

Besides site URLs, it also provides information about modification dates to tell search engines whether the page has been crawled.

Title Tag

The title tag is an HTML element that points to the page's title. However, the heading displayed on a web page should not be mixed up.

It is normally shown when you open a website and hover the mouse on the tab in your browser.

The title tag is an important element of on-page SEO and allows search engines to know what the web page is all about.

But to help search engines, optimizing it with target keywords is important.

Social Media Marketing

Digital marketing is not something limited to SEO, organic searches, or paid ads. Social media marketing is also one of the important elements of digital marketing.

It allows big and small brands to showcase their products and services on a given platform. Not every social media platform is suitable for every niche.

For instance, if you own a fashion brand, you might invest time and money on Instagram rather than Twitter. On the contrary, if you run a real estate agency, the best platform is Pinterest.

Just like SEO and SEM, you can either promote your products/services of your brand organically or run ads to gain more visibility in less time.


Redirect is pointing the visitor to a different page instead of the requested one. It normally works when the page has been removed, or the post is deleted.

Redirecting visitors to a new page allows webmasters to prevent 404 errors, which is another ranking factor. For instance, if you wrote a post on What Works in SEO in 2011, it might not be relevant in 2022.  

With Google updates from time to time, SEO that worked back in 2011 is a waste. You can’t do anything, rather, delete it. But after deleting the post, you need to redirect it to a new URL with fresh content on SEO in 2023.


Referral points to traffic generated from other websites to your website. It can help you understand how people found your website without using a search engine.

For instance, if you have published an article on a high-authority website related to your niche. Or if you share your website posts on different social media platforms;

The traffic generated from these sites will be known as referral traffic.


Robots.txt is a file uploaded on a web server with instructions to search engine crawlers. The file allows search engines to understand which web pages should be indexed and which ones to be ignored.

For instance, the thank you page shown after a visitor fills out the form can be hidden from search engines.

Anchor Text

Anchor text is a clickable link that points to another page. It is also an important part of on-page SEO and one of the ranking factors.

For instance, if you are writing an article on what SEO is and in the middle of the post, you also mention the term content marketing.

Now, if the reader is new to the term, you might hyperlink the term content marketing or make it more enticing by saying learn more about content marketing by clicking here.

Usually, hyperlinks are highlighted in blue, but they can also vary from website to website.


H1 is an HTML tag that represents the primary heading of a webpage. In SEO, it is important to use heading tags to help search engines understand what the page is about.

An H1 tag on any webpage means that search engines will give importance to it and index the content easily.

To simplify, H1 Tag is the main heading of your document defining the overall topic.


The term churn refers to the percentage of customers who end up buying a subscription or stop using the service.

It is important to monitor the churn rate to rapidly avoid losses and losing customers before it's time to pack your business.

The churn rate is calculated with the following formula.

Churn Rate = Customers lost in period/customers at the beginning of period *100


Really Simple Syndication (RSS) is a web feed of a particular website that allows users to keep themselves updated about news and information important to them.

Aggregators collect multiple RSS feeds and combine them so that people can track different websites simultaneously.

It also allows websites to syndicate content from third parties.

Pay-Per-Click (PPC)

Pay Per Click is the cost companies pay for each click with which users interact. The more clicks generated, the more the cost will be.

Companies usually prefer to choose pay-per-click because all they have to pay is the cost of clicks and not for showing website ads.

The formula for Pay Per Click = Campaign Fee/number of clicks.

For instance, if you pay $500 for a campaign with 20000 clicks, the CPC will be $0.025.


Impressions are the number of times your content was shown to the people, regardless of whether they clicked it or not.

Heat Map

A Heat Map is a visual representation of users’ behavior on your web pages, such as clicks, scrolls, and what they look at.

Design plays an important role in providing a seamless user experience.

With a heat map, you can find what parts of the webpage are getting more clicks and which are ignored.

It is quite helpful in placing your call-to-action buttons and other important elements, such as ads, contact forms, and product pages to get the most out of it.

Responsive design

Creating a responsive website is important for webmasters to cater according to the device preference of the users.

Responsive design (a term used by website designers and experts) allows the website to adjust automatically to the screen size when viewing across devices such as laptops, tablets, or smartphones. 

As most internet users access websites using their smartphones, it is important to create a responsive website, especially if you are running an eCommerce store.  

Hreflang Tags

An HTML tag that facilitates search engines to display specific language and content when a website is using multiple languages.

For instance, if a person is accessing the website in the United Kingdom, the content will be displayed in English using Hreflang Tag. The same content is displayed in Spanish if the website is accessed in Spain.

The HTML tag plays an important role in avoiding duplicate content penalties.

While for search engines, it helps in displaying customized content to a specific audience of a country. If you provide services for people living in European countries and the United States, using Hreflang Tag will display language accordingly.

Featured Snippet

A featured snippet is a concise information provided by Google drawn from a website and placed in search results.

If any of the web pages are ranked on the featured snippets, it will help improve the click-through rate, boost credibility, and help you capitalize on voice technology.

According to Search Engine Land, 8% of clicks are generated from a featured snippet.

Types of featured snippets include paragraphs, tables, lists, and videos.

Google Search Console

Google search console is a free tool for webmasters offered by Google.

The tool allows webmasters to track the overall performance of their website, including impressions, clicks, and keyword position.

It also helps webmasters to know more about their websites, such as which pages are indexed and how many pages are affected by errors.

To set up a Google search console, you need to add a unique tracking code in the head of your website.

Inbound Marketing

One of the important terms to know in marketing is inbound marketing, which involves attracting customers by developing valuable content that adheres to their problems/needs. 

Some examples include content marketing, search engine optimization, and social media marketing. For instance, if you have published a guest blog on a high-authority website. 

The backlink that drives traffic to your website will be considered inbound marketing. Its purpose is to attract prospects and motivate them to interact with the band and as a result, convert them into paid customers. 

Landing Page

A landing page is a single page created by marketers to allow potential customers to land on a specific page after clicking a link, email, or advertisement. 

The purpose of creating a landing page is to collect the contact information of visitors in return for something such as an eBook, link to the webinar, or access to premium tools etc. 

A landing page, however, is not included in the navigation of a website. It only facilitates the target audience looking forward to information or details about the product/service. 

Content Marketing Terms to Know In 2023-2024

While searching for terms to know in marketing, you will come across various blogs and articles centered around various aspects of marketing.

It might include basic marketing terms, digital marketing terms, and email marketing terms.

However, if you want something centered around content marketing, make sure to read the section carefully. This section will discuss content marketing terms to know in 2023-2024.

Let’s dive straight in.

Above the Fold

Above the Fold is one of the key terms to know in content marketing. Users first interact with the part of the website when accessing it.

And if the section is unattractive or dull, the user might leave the website instantly without exploring further.

To make the section more attractive, it is important to design the website by picking attractive color schemes, adding sections, and making it user-friendly.

One of the examples of the Above the Fold section can be seen on Jeff Bullas website, which welcomes an attractive offer to get tips on increasing traffic.

Similarly, a content marketing institute ‘above the fold’ includes products and services they want to promote, such as consulting services and events.

Personalized Content

Personalized content is tailored for the audience living in a specific region, buying behavior of consumers, or interest. The purpose of personalized content is to serve specific audiences looking forward to some solution based on their pain points.

According to statistics, 91% of shoppers are more likely to buy from companies that offer personalized recommendations. While 74% of online consumers feel frustrated when content is not served according to their interests.

For instance, most of the internet service providers in the United States offer coverage in specific regions and states.

If someone is looking for internet service in New York, all the service providers offering coverage in the area should offer personalized content.


Without analyzing data, your marketing campaigns are clueless. When it comes to content marketing, data like click-through rates, conversion rate, and bounce time are a few of the key metrics to look for.

For instance, if you have written a blog post and need to know how well it performs, you need to check data through various tools such as Google Analytics.

If the content is well written, the bounce rate will be minimal, the click-through rate will skyrocket, and unique visits will increase daily.

Buying Cycle

Buying cycle is one of the key marketing terms that every digital marketer, content marketer, or traditional marketer should be aware of.

When it comes to content marketing, you need to educate your target audience with the answers they are looking for.

No one would ever buy a product without being aware of its features, benefits, and price.

Buying Cycle is all about the consumer journey from awareness to consideration and purchase intent to purchasing and repurchasing.

Content Management System (CMS)

Content Management System or CMS is software that helps you to create, manage, and alter content without having coding knowledge or background. In the past, websites were developed using a programming language called HTML.

But with the advent of CMS, most webmasters, bloggers, and marketers rely heavily on CMS for ease. Some of the most popular CMS software include Drupal, Blogger, WordPress, Joomla, Umbraco, Magento, OpenCMS, Nuxeo, and many more.

The benefit of using CMS is that it allows users to create websites within minutes that can be customized according to one’s requirements. According to statistics, WordPress is a renowned content management system with a market share of 65.1%.

Content Marketing Funnel

The content marketing funnel creates awareness among visitors, nurtures them, and converts them. Simply put, it is the journey of consumers from awareness to being a customer.

On top of the funnel, you grab the attention of potential customers.

In the middle of the funnel, you educate and inform them about your product/service to help them make decisions. While the bottom of the funnel focuses on lead conversion through customized content.

Content Strategy

Content strategy is the process of planning, creating, and distributing content to achieve business goals and objectives.

Here’s how to develop an effective content strategy

·         Defining your long-term business goals

·         Researching your target audience

·         Focusing on niche

·         Measuring results

·         Improving content after customer feedback

·         Distributing content on various channels


If you are a content creator, copywriting is one of the most common marketing terms to be aware of.

Copywriting is the process of creating content and selling products/services through words. It is different from writing a blog or article.

Instead, it is more about evoking readers' emotions, driving intent, and creating the urge to buy a product or service or taking specific action such as sharing contact info.

Some of the most common copywriting types include:

·         Brand Copywriting

·         Social media copywriting

·         SEO copywriting

·         Insight Copywriting

·         Email Copywriting

The major difference between a copywriter and a content writer is that a copywriter sells products/services to the target audience.

While the content writer engages, informs, and entertains readers to know more about the product or service.

Call to Action (CTA)

One of the marketing terms you should know is call to action.

It refers to the desire of the target audience to take specific actions such as buying a product, paying for a subscription, signing up for the webinar, or subscribing to the newsletter.

A call to action is inserted within a webpage, video, social media post, or infographic.

Content Distribution

No matter how good your content strategy is and how well you create content, if you fail to distribute it on various channels, you might not be able to achieve your business goals.

Content distribution is the process of promoting content on various online platforms in multiple formats. It could be anything from blogs to emails and social media posts to infographics.

The distribution channels can be categorized into groups such as owned, earned, and paid. Owned content distribution involves distributing content that you own, such as a microsite, blog, social media, or email newsletter.

Earned content distribution involves promoting your content through third parties, such as guest post contributions, press releases, product reviews by bloggers, or social media engagement.

Paid content distribution is the act of promoting your content through paid advertisement on social media or Google.

Product Marketing Terms to Know 2023-2024

So far, we have listed top marketing terms used in everyday life of digital and content marketers.

Let’s briefly overview product marketing terms you should know in 2023.

Advertising campaign(s)

One of the product marketing key terms includes advertising campaigns which digital marketers and traditional marketers use.

Advertising campaigns are a series of advertisements that are distributed across various channels, including TV, print, radio, podcast, Google Ads, social media, and many more.

The ad campaign aims to inform target customers about the brand and increase sales.

Ad campaigns have changed over the years from print ads to TV commercials, and Google ads to social media ads.

Product line extension

When discussing most common marketing terms, product line extension is worth mentioning. Product line extension is expanding an existing product line within the same category.

The horizontal extension involves changing the colors and adding twists to it to make it different and attract consumers. While vertical extension involves increasing or decreasing the price and quality of a product.

For instance, Pepsi introduced a twist to its existing product line by adding lemon to it.

However, the product was not successful at all and was removed from the shelves few months later.

Seasonal discount

One of the terms used in marketing is a seasonal discount. A seasonal discount is the reduced price brands offer on products in the off-season.

Normally the discounts are seen majorly in fashion stores selling men's and women's apparel.

Minimum Viable Product (MVP)

Minimum Viable Product is also one of the marketing terms to know especially if you are a startup and going to launch a new product/service.

MVP is the launch of a product with limited features and functionalities to test whether people are interested in buying or not.

Moreover, Minimum Viable Product is also launched to take feedback from the early adopters and find what needs to be improved.

The goal of launching MVP is to test the new idea without wasting all the money and resources. 


If you are a digital marketer, content marketer, or social media marketer, knowing these marketing key terms will help you in the long run. 

As the field of marketing is ever-evolving, knowing all these marketing terms is challenging for new marketers. 

However, in this post, we have tried our best to list down important terms to know in marketing in 2023 and beyond.

Top 3 ways to be found locally on Google

Believe it or not, Google is the giant of the internet and has become the only domain where a massive percentage of your prospects will come from.

As Google keeps churning out new algorithm updates, it is becoming increasingly hard to pinpoint what influences ranking. But if you can understand the core vision of Google, which is to provide access to the world's information in one click, you will know what Google looks for and optimize for them.

Read on to find out the top 3 ways to be found locally on Google.

  1. Google MyBusiness account

Starting new? You need an online business directory, and Google offers a totally free and highly intuitive platform for you to list your local businesses on the go.

You can spice things up by adding images, descriptions, working hours, listing unique offers, and also responding to reviews whenever you get one. Also, you have to ensure you update these bits of information from time to time for the best result.

  1. Local Search engine optimization

Many businesses and professionals often envision SEO as a highly technical field where you have to do the impossible to rank. However, it is far from the truth.

Some of the key factors Google considers before ranking a page entails site domain name, age, backlinks title, meta descriptions, and a lot more. According to Brian Dean of Backlinko, there are over 200 ranking factors. Crazy, right?

But if you can grasp the concept of on-page and off-page SEO, you're already on your way to ranking higher than your competitors. On-page refers to practices you do in your site, such as keyword optimization, image ALT, permalinks, meta-description, etc. While Off-page practices refer to building backlinks, social media signals, etc.

  1. Ensure your site is mobile-friendly

Mobile users are dominating cyberspace, and you will be making a mistake overlooking these demographics.

That alone lets you know that a huge chunk of the people who visit your site do so using their smartphone, and making your site mobile-friendly increases your chances of being found on Google. 

Digital directories are quite orthodox yet, still very effective when it comes to gaining more visibility and ranking higher on Google's SERP.

Since Google's algorithm is constantly undergoing periodic shifts, there is a need to stay on top of your game to avoid being outranked by your competitors.

Still, having difficulties? Hire an expert

If you ever think your local business site needs an expert to help modify and fine-tune your marketing strategies to make them even better, feel free to call or fill out our contact form to begin.

3 SEO Trends That Will Be Important in 2021

Getting your content to your target market comprises numerous factors, and one of them is SEO. For the past few years, there has been a fundamental shift in SEO that businesses and professionals must adapt to if they want to grow.

The SEO world is quite volatile and unpredictable, and there is a need to be on top of things if you must scale your business. In this article, you’re going to learn 3 SEO trends that are vital in 2021, and how you can leverage these trends to grow your business.

  1. Core Web Vitals

In May 2020, Google disclosed a new metrics called Core Web Vitals; focused on measuring user experiences such as load speed, interactivity, and visual stability. Users are everything, and Google wants to ensure that the user experience is getting smoother and faster.

Believe it or not, Core Web Vitals is now among the top ranking factors on Google SERP. That means you have to pay close attention to the performance of your web pages. Through your Google Search Console, you can analyze your web pages to see if they are compliant with the Core Web Vitals.

In case they arent, Google makes it easier to fix by suggesting areas that need improvement.

  1. Original content, any day, any time

Content remains king, and Google wants you to fish out original content that offers value to your users. Authentic content is more important to Google than branding, and what determines original content is content that has never been published anywhere.

A common mistake businesses make is focusing on word count. You shouldn’t focus on word count rather, focus on unique, compelling, and high-quality content that your prospects will love to read.

There are content formats to use when aiming for unique content, including case studies, reviews, experiments, company milestones, and more.

  1. Artificial Intelligence

Another SEO trend that is already changing the face of SEO is AI, and the reason is due to the personalization it offers in terms of marketing. Google is at the forefront of AI. Following the introduction of DeepMind, Google can now provide searchers with the result they are looking for without being tricked.

Although it takes years to understand search engine algorithms, you can always come up with an SEO strategy that promises results. Companies like HubSpot, SEMRush, Frase, and MarketMuse are already offering AI solutions that businesses like yours can leverage and stay afloat in this ever-changing industry.

However, it is not always easy staying with trends. It can be time-consuming, stressful, and somewhat overwhelming. That is why it is better to work with an expert versed in the workings of SEO. Go ahead and give us a call, or perhaps fill the contact form to begin.

5 Guidelines For Killer Product Videos

The Internet is increasingly more reliant on videos, and product videos have become mandatory for any product description for any sales site. When you start putting together your online sales site, you need to have product videos in place to help sell your products. You can make your own product videos if you just remember these five important elements.

Spend Time On The Script

You should never shoot an off-the-cuff product video because you could leave out important information. Instead, you should sit down and create a script that gives every detail as you would like to see it. You should plan out every shot and write every word of dialogue. Make sure you get what you want and leave no room for misinterpretation.

Keep It Concise

Most people will watch a three-minute video if it has information that they really want. When you start planning out your video and writing your script, be sure to keep your time constraints in mind. If the video goes too long, people could miss out on important information as they turn the video off before it ends.

Grab Them Right Away

It is not easy to make a product video compelling in the first five or 10 seconds, but that is exactly what you have to do. You can take the product's best feature and use it as a teaser for the rest of the video to get your audience interested. A little humor in the beginning might help to engage the viewer, but be careful not to use the wrong kind of humor and turn your audience away.

Get A Good Voice Over Talent

You do not need to spend a fortune hiring an experienced voice over actor to get your videos done. There might be someone who works for your company who has the right tempo and tone in their voice that makes people want to listen. A bad voice over is going to turn people away from your video no matter how good the video may be. Spend time listening to a lot of auditions and choose the voice that has the broadest appeal.

Remember To Focus On The Benefits

Highlighting fun or cool features in your product video is only going to leave the viewer wondering how your product can help their life. Your product video needs to be a series of problem/solution situations where you use the features of the product to solve customer problems. Your audience is going to want to know what benefits the product has for them directly, and that needs to be the focus of your video.

Product videos can significantly increase website traffic and product sales, but only if they are done right. Your job with product videos is to inform and not necessarily entertain. Although a little entertaining in the beginning is going to be helpful, your overall theme needs to be educational in showing the prospect how your product can make their life easier.

E-Commerce Individualization Spreads Everywhere

Digital marketing is constantly evolving because there is this undying need to enhance the return on investment. The more information a firm can supply a customer with minimal investment the more ongoing business the customer will do with that firm. In the early days of personalization, data was used to group people together based on their personal preferences. But that process still required a certain amount of generalization and guessing on the part of digital marketing professionals.

In recent months, personalization has evolved into the much more efficient individualization. This means that instead of dealing with trying to group a target audience into segments, you are dealing with individuals. Not only has this idea proven to be much easier than personalization, it has also proven to significantly increase ROI.

Instant Results

With personalization, a marketing professional had to wait and see how a group would react to certain content and then speculate on how similar people would react to that same content in different situations. With individualization, the content is delivered to an individual and their response is immediately recorded. There is no guessing and there is no waiting for results. Marketers know right away whether or not a subject likes the content they are reading and how effective the call to action really is.

Wide-Reaching Promotions Are A Thing Of The Past

Before individualization, marketing experts would create promotions that would try to attract certain types of consumers. The problem is that those promotional campaigns were put out to a broad audience to try and appeal to certain parts of the target crowd. With individualization, the marketer already knows what the individual wants and can create promotions that will be much more effective and a lot less costly to the client.

Redefining The Shopping Experience

Big data makes it possible to collect valuable information on millions of individuals. With that information, marketers can provide each consumer with a customized shopping experience that will entice the consumer to come back to the retail website and buy more products. By focusing on the individual, marketers can offer much more pertinent information to consumers that gives consumers the options they want without all of the unnecessary extra data.

Cross-Platform Marketing Becomes More Efficient

Marketing professionals know that consumers buy from many different computing platforms, but there was never an effort to focus on a uniform experience across platforms for the individual. With individualization, consumers get customized experiences across all computing platforms that contain information that the consumer wants without forcing the consumer to wade through irrelevant information.

The advent of big data makes it possible for digital marketing professionals to focus their efforts on appealing to individuals instead of market segments. This significantly increases the return on investment for the client, and it makes it possible for digital marketers to put each individual consumer in a world of their own where they see only the products and information that interests them.

The Ripple Effect of Amazon’s Continued Dominance

The online retail world has become a battleground with everyone lining up against Amazon. Over the past few years, the Amazon business model has proven to be so successful that Amazon is now one of the largest retailers in the world. As Amazon continues to gobble up market share, it is having a significant effect on other online retailers and the way they market their businesses.

Innovation Is Essential

Prior to Amazon, all a retailer had to do was put up their website and they would usually attract some sort of start-up audience. But since Amazon has become dominant, it has become increasingly difficult for other online retailers to attract business.

Amazon is forcing other retailers to innovate the way they do business and the way they look for new customers if they want to combat Amazon. The fact that Amazon is also a collective of small online retailers makes it even more important that small businesses find new ways to attract business or they will not be around for very long.

Niche Advertising Is Important

Any small online retailer can pretty much assume that their general "we sell products" marketing message is going to get lost among the loud Amazon chatter. Because Amazon is so dominant in the general retail marketing world, it becomes more important for smaller retailers to find a niche they can exploit. While Amazon also does niche marketing, it usually leaves that up to its affiliate retailers. If you have a strong niche marketing message, then you can be heard through the Amazon din.

Customer Service Is Key

Any online retailer who does not post a customer service phone number or who does not respond immediately to customer service emails will not survive in the world of Amazon. Early in its existence, Amazon made a point of developing a reputation for excellent customer service. As the company has gotten bigger, that customer service quality has dropped. But it is still at a point where any online retailer who is not offering the Amazon basics of customer service is going to have a hard time surviving.

Bigger Is Better

If you are an online retailer trying to stand on your own against Amazon, then you need to at least appear to have a massive operation. You need to show customers that you have shipping and warehousing options that will decrease the possibility of running out of product. How can a small business do that? By teaming up with wholesalers who have multiple shipping locations.

When an online retailer teams up with a blind dropshipper, the retailer can put that dropshipper's locations on its marketing as though they were the retailer's locations. Amazon has convinced consumers that only large retailers can provide the highest level of service, and small businesses need to find ways to increase their appearance or be bowled over by Amazon.

There has always been competition in business, and the competition Amazon offers is no different. As a global retail power, Amazon can make life miserable for its smaller competitors. But any online retailer who understands how to survive in an Amazon world can put together an offering that will attract customers and generate revenue.

Why Blogging is Important for Your Business

Interestingly, blogging started out as a way for individuals to share their experiences or opinions on a topic with their friends online and the greater public. Today, however, businesses have realized the usefulness of blogs to bring in customers and enhance their online presence. Blogs can serve multiple purposes from a marketing perspective, all of which point to its advantages for any business.

Blogging for SEO

The real reason so many businesses, big and small, blog is because they want to enhance their online presence in order to distinguish themselves from competitors that are also vying for customers. When a consumer searches for a business in your industry, naturally you want to be one of the top few results, and more importantly, you want your business to appear above your competitors. Very few consumers are browsing through page after page on a search engine’s results. Appearing on the first page, and preferably at the top of that first page, is crucial. The field of SEO, or search engine optimization, is dedicated to making a certain result appear at the top of a page of search results.

Today’s technology allows search engines to use advanced formulas to calculate how often your site is updated with new content as well as evaluate the quality and the source of the content you post. Constantly updating a site is difficult outside the context of blogging, making blogging a valuable SEO tool. Unique high-quality content via the form of blog posts added to your site on a regular basis will help your site’s SEO.

You’re the Expert

A blog allows you to demonstrate your company’s expertise of your particular industry or line of work. It provides a measure of legitimacy for your site in that a consumer will see your blog and not only gather more information than what could possibly fit onto your site but also gain an understanding of your professionalism and commitment to your field via your writing style and article topics.

Blogs also provide a unique opportunity for you to offer tips and advice to your consumers, depending on your business, that will humanize your company and create a more and helpful personable front. Providing free tidbits of information will generate goodwill towards your company as well as demonstrate your knowledge, which in turn presents a convincing reason for an individual to become a customer.

Staying Up To Date

A blog demonstrates to your audience that you are committed to staying up to date on the latest developments in your industry and implies that your business is using the most current technology or methods. It portrays your business as thriving as it has the resources to update a blog on the regular. It shows that your business is active and implies responsiveness if a consumer were to reach out and contact you.

Generate Sales Leads From Your Website With These Tips

Your website is one of your most powerful marketing tools, but it can only be maximized when you understand how to use it properly. Here is a page of tips you can use to turn your website into a qualified lead-generating machine.

Remember Your Phone Number

Not only is it hard for prospective customers to contact you when you do not put your phone number on your website, it also makes your company look suspicious. By simply including your contact phone number in a prominent spot on your website (usually in the header of each page) you can add legitimacy to your company and get your phones ringing.

Include Plenty of Contact Forms

Each page of your website should have some kind of contact form that your customers and prospects can use to get on your marketing email list. Whether you are asking people to sign up for a newsletter or requiring their email to get online support, be sure to include a form on every page and include a check box to allow people to opt-in to your marketing emails as well.

Publish Testimonials

When a customer tells you that they are extremely happy with your product or service, ask that customer for a one-sentence testimonial you can publish on your website. You should also ask if you can publish the contact's photo, email address, and website address to let prospective customers know that your testimonials come from real people.

Make Product Videos

While you want the videos on your website to look presentable, you do not need to spend thousands of dollars making videos to entice people to buy your products. You can make your own videos with a high-definition video camera and the experience gathered from seeing how your competition makes effective videos for their website.

Get Industry and Website Seals of Confidence

Be sure to post on your website that your connection is secured using a security certificate. If your industry has seals of approval for quality or if you can get seals of approval by joining a standards organization within your industry, then do so and display those seals of quality with pride.

Be Creative with Your Layout

When you choose a digital marketing company to build your website, make sure you check that company's work to confirm that each site is different. If your website is made using a template that looks like hundreds of other websites, then it will be difficult to get people excited about doing business with you.

Have a Plan

Everything in business and marketing goes better when you have a plan. What kind of leads do you want to collect? Are you looking for people interested in a certain product, or are you interested in people who want to utilize your online support? Pop-up forms and the forms on your website can be calibrated to appeal to the specific type of prospect you are trying to attract to get you leads you can really use.

You work hard to generate traffic for your website, but you need to remember to take advantage of that traffic when it shows up. You can gather a steady stream of sales leads through your website when you use the right tactics, and develop strong marketing plans to reach out to any target audience that you choose.


Getting More Out Of Your Facebook Page

When a business starts a Facebook page, the real purpose is to engage its target audience and expand its customer base. When you increase your Facebook engagement, you can save money on the costs of boosting posts and you can increase the effectiveness of your Facebook advertising.

Too many companies treat their Facebook page as a one-way street that only supplies information to a target audience, but does not create meaningful conversations with that audience. It is time to change your perspective on Facebook and increase engagement to get more out of your social media efforts.

Offer Viral Content

One of the best ways to get more out of your Facebook page is to offer content to your audience that it will want to share on its own Facebook pages. When you start working with a digital agency on managing your social media pages, you will be told that all of the content you share on social media should be pertinent to your business or your company specifically. But that does not mean that you cannot share the latest viral videos that help put your business in the spotlight.

If your company sells shoes and there is a video starting to go viral about shoes, then you need to share that video on your page. As long as the video does not act like an advertisement for your competition, then it will do wonders for your social media engagement.

Remember To Push People Towards Your Website

Remember to create your own Facebook hashtag and put it on all of your posts. Also remember to include a call to action on everything your post that will inspire your audience to go check out your company website.

A company hashtag on Facebook can become a marketing gold mine when some of your content goes viral. If you include a call to action in some form on every post, then those viral posts could turn into significant web traffic.

Offer Variety

You have to put a little work into your Facebook content if you really want to increase engagement. Instead of just posting text posts or pictures, you need to offer some variety and develop other types of posts that people will want to read. Videos, infographics, and customer contributions (such as a video of a customer using your product) can be great ways to change things up and make your Facebook page more interesting.

Experiment With When You Post

Successful digital agencies are constantly tracking the progress of every marketing plan they develop because a change in data could be part of a significant discovery on how to get better results. If you want more engagement on your Facebook page, then change the time of day you post and keep track of the results. Eventually you will find that magic time when your audience is most likely to interact with the content you post.

A business Facebook page is only effective if you actually use it properly. Throwing up a post every once in a while is not going to help you maximize your Facebook page. But when you do take the time to find ways to better engage your audience, you will start to see the many benefits of effective Facebook marketing.